Return & Refund Policy
At Grove Homestead, the health and well-being of our livestock are our top priorities. As such, we do not accept returns or refunds for live poultry, sick poultry, or deceased poultry. If you encounter an issue with your order, please contact us at +60169051005, and we’ll be happy to assist you.
Returns for Non-Livestock Products
If you’re not completely satisfied with your non-livestock purchase, we offer the following options:
- Within 30 Days of Purchase
- After 30 Days of Purchase
- Unused Items in Original Packaging
Return Instructions
When returning a product, please include one of the following:
- Invoice number
- Order number
- Proof of purchase
For any questions about defective products or returns, please contact us at +60169051005.
Note: Replacement items will not be shipped until we have received the returned goods and completed an inspection.
Thank you for understanding our policy and for supporting Grove Homestead!